If you are not entirely satisfied with your purchase, we're here to help.
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. If 30 days have passed since your delivery, unfortunately, we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused, unopened, unworn, or unwashed and in the same condition that you received it. It must also be in the original packaging with the original tag and seals intact. You’d need the receipt or proof of purchase if was a gift.
Beauty Product Return or Exchange Policy:
Unopened/unused items can be returned for a full refund within 30 days of purchase. Opened / Gently used items can be returned for store credit within 30 days of purchase.
Robes Product Return or Exchange Policy:
We have a 30-day store credit policy on robes. Please consult our size chart before ordering. For damaged or defective items, contact us, tell us what went wrong, and send a picture.
To start a return, you can contact us at email@example.com. If your return is accepted, we’ll send you instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return questions at firstname.lastname@example.org.
To return your product, you should mail your product to Miklah Scrubs, LLC, 720 East 32nd Street, Studio C1, Brooklyn, NY 11210, United States
***Please do not send your return to the sender's address on your package. This is not the return address and will affect the processing of your return.***
Since we offer free shipping the majority of the time, you will be responsible for paying the shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If shipping an item over $50, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
IMPORTANT: Any customs or import duties are charged once the order reaches its destination country and must be paid by the recipient of the order.
Please check our refund policy for more information